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Vapi pricing, features, company info, and alternatives
A factual product page for Vapi covering voice-agent infrastructure, pricing, privacy, and API support.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Vapi, last verified Apr 25, 2026.
Free Minutes Plan
$0 / month
Support threads describe a free plan with 1000 Vapi minutes per month before a Pay As You Go upgrade.
Pay As You Go
$0.05 / min
Platform fee per minute; provider, telephony, and phone-number costs are additional.
Enterprise
Custom
Reserved capacity, higher rate limits, hands-on support, SSO, RBAC, HIPAA BAA, and SLA commitments.
What You Can Do With It
The main capabilities that shape how people use Vapi today.
Builds voice agents that can make and receive phone calls, with web-call support and programmatic setup through the API.
Uses an orchestration layer over transcription, language, and voice models, plus real-time models for endpointing, interruptions, and noise filtering.
Provides a web dashboard, API, SDKs, and CLI for managing assistants, phone numbers, and workflows.
Supports bring-your-own provider keys, custom LLM endpoints, and at-cost pass-through for provider usage.
Best For
Who Vapi is most clearly built for.
Developers building production voice agents and phone-call workflows.
Teams that want provider flexibility across STT, LLM, and TTS choices.
Organizations that need enterprise controls such as SSO, RBAC, and reserved capacity.
Company
Leadership and company context for Vapi Inc..
CEO
Jordan Dearsley
Founders
Jordan Dearsley, Nikhil Gupta
Platforms
Where you can use Vapi today.
Web dashboard
API
SDKs
CLI
Integrations
Notable connected tools and ecosystem hooks for Vapi.
Twilio
OpenAI
Deepgram
ElevenLabs
AWS S3
GCP Cloud Storage
Cloudflare R2
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Vapi.
The privacy policy says Vapi Inc. operates Vapi and processes call, assistant, credential, and phone-number data as a data processor on behalf of customers.
Vapi stores call logs and recordings on its infrastructure by default, but custom bucket storage is supported.
The HIPAA docs say PHI should only be passed through the /call endpoint and that hipaaEnabled routes the pipeline through HIPAA-compliant services.
Compliance
Public compliance or enterprise-governance signals we found for Vapi.
SOC 2 Type II
PCI DSS v4.0.1
GDPR
HIPAA
Access
How to integrate or build around Vapi.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside Vapi.
Voice AI platform for building, testing, and running phone agents.
Voice AI platform for speech-to-text, text-to-speech, voice agents, and audio intelligence.
Voice and audio AI platform for speech, cloning, dubbing, and agents.
Developer voice AI platform for ultra-low-latency speech models and agent infrastructure.
Product Snapshot
Vapi is a developer platform for building voice AI agents that can make and receive phone calls. Its docs describe the product as an orchestration layer over transcription, language, and voice models.
What You Can Do With It
- Create assistants in the dashboard or through the API.
- Place inbound and outbound phone calls, including free US phone numbers and imported numbers for broader telephony setups.
- Build web-call and CLI-based workflows for local development and deployment.
- Bring your own provider keys or custom model endpoints for transcription, language, and voice components.
Platform Notes
Vapi’s docs describe real-time orchestration features such as endpointing, interruption handling, background noise filtering, and backchanneling. The product also documents a CLI, workflows, and enterprise controls such as SSO, RBAC, reserved capacity, and SLA commitments.
Tradeoffs To Know
- Free phone numbers are limited to US national use.
- The public billing flow uses a free minutes plan and a pay-as-you-go model, so final costs depend on the providers you connect.
- Enterprise features like reserved capacity and stronger access controls sit in the higher-tier plan path.
Sources
- support.vapi.ai/t/27129154/pricing-infos-vanished
- support.vapi.ai/t/27132870/pricing
- support.vapi.ai/t/27129394/new-billing-experience
- support.vapi.ai/t/27608093/paid-plan
- support.vapi.ai/t/28471076/vapi-pricing
- support.vapi.ai/t/28961103/vapi-pricing
- docs.vapi.ai/faq
- docs.vapi.ai/enterprise/plans
- vapi.ai/terms-of-service
- vapi.ai/privacy
- vapi.ai/careers
- vapi.ai/vapicon
- vapi.ai/blog/show-hn-vapi-try-to-convince-our-voice-ai-to-give-you-the-secret-code
- vapi.ai/blog/squads
- docs.vapi.ai/quickstart/introduction
- docs.vapi.ai/phone-calling
- docs.vapi.ai/cli
- docs.vapi.ai/customization/provider-keys
- docs.vapi.ai/security-and-privacy/data-flow
- docs.vapi.ai/security-and-privacy/hipaa
- docs.vapi.ai/security-and-privacy/GDPR
- docs.vapi.ai/security-and-privacy/pci
- security.vapi.ai
- docs.vapi.ai/api-reference