AI Tool
Retell AI pricing, features, company info, and alternatives
A factual product page for Retell AI covering voice agents, phone automation, compliance, and API support.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Retell AI, last verified Apr 16, 2026.
Pay as you go
$0.07-$0.31/min / minute
$10 in free credits when you start; actual cost depends on the selected LLM, voice, and telephony stack.
Enterprise
Custom
Includes higher reliability, custom MSA/DPA terms, RBAC, SSO, dedicated infrastructure, and 24/7 support.
What You Can Do With It
The main capabilities that shape how people use Retell AI today.
Build, test, deploy, and monitor AI phone agents in one product surface.
Supports inbound and outbound calls, phone-number provisioning, call transfer, appointment booking, IVR navigation, and batch calling.
Includes simulation testing, webhooks, logging, analytics, and post-call analysis for production workflows.
Enterprise controls cover custom retention, PII redaction, RBAC, SSO, HIPAA/BAA, and dedicated support.
Best For
Who Retell AI is most clearly built for.
Support and sales teams automating high-volume phone workflows.
Healthcare, insurance, logistics, and appointment-setting teams that need voice agents with governance controls.
Developers who want a voice-agent API with custom telephony and model-provider options.
Company
Leadership and company context for Retell AI Inc..
CEO
Bing Wu
Founders
Bing Wu
Investors
Alt Capital, Y Combinator, Carya Venture
Headquarters
San Carlos, CA, USA
Platforms
Where you can use Retell AI today.
Web
Dashboard
API
SDKs
MCP Server
Integrations
Notable connected tools and ecosystem hooks for Retell AI.
Make
Twilio
Vonage
Go High Level
n8n
HubSpot
Zapier
Salesforce
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Retell AI.
By default Retell stores call logs, transcriptions, recordings, caller and callee IDs, knowledge-base retrieval logs, dynamic variables, and metadata.
You can switch storage to Everything except PII or Basic Attributes Only, and you can set retention periods to auto-delete stored data.
Retell says de-identified and aggregated communications data may be used to operate, improve, and develop the service.
Compliance
Public compliance or enterprise-governance signals we found for Retell AI.
HIPAA
BAA
RBAC
SSO
Custom MSA/DPA
Access
How to integrate or build around Retell AI.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside Retell AI.
Voice and audio AI platform for speech, cloning, dubbing, and agents.
Generative AI video platform for avatars, digital humans, and interactive visual agents.
AI video platform for avatars, voiceovers, dubbing, and scripted video creation.
Product Snapshot
Retell AI is a voice AI platform for building, testing, deploying, and monitoring phone agents. It is aimed at teams that need production call automation rather than a general-purpose chat assistant.
What You Can Do With It
- Build inbound and outbound AI phone agents with call transfer, appointment booking, IVR navigation, and batch calling.
- Connect agents to telephony providers, custom model stacks, and webhook-driven workflows.
- Test conversations in simulation, then monitor live calls with logs, transcripts, analytics, and post-call analysis.
- Use enterprise controls such as RBAC, SSO, custom retention, PII redaction, and HIPAA-oriented settings.
Why It Stands Out
It combines phone-call orchestration, testing, and monitoring in one developer-facing voice platform.
Tradeoffs To Know
- Pricing is usage-based, so the final monthly bill depends on the model, voice, and telephony choices you make.
- Free credits lower the entry barrier, but serious production usage still needs active cost monitoring.
- The platform stores detailed call data by default, so privacy and retention settings need a real review before rollout.
Sources
- retellai.com/pricing
- docs.retellai.com/billing/estimating-costs
- docs.retellai.com/billing/billing-faq
- retellai.com/legal/terms-of-service
- retellai.com/legal/privacy-policy
- retellai.com/about-us
- retellai.com/blog/is-ai-finally-replacing-bpo-for-good
- retellai.com/blog/seed-announcement
- docs.retellai.com/general/introduction
- retellai.com
- docs.retellai.com
- docs.retellai.com/accounts/privacy-disable
- retellai.com/industry/healthcare-industry