AI Tool
SiteGPT pricing, features, company info, and alternatives
A factual product page for SiteGPT as a website-trained customer support chatbot platform with pricing, integrations, and trust information.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for SiteGPT, last verified Apr 25, 2026.
Starter
$39 / month
Billed at $468 yearly; 1 chatbot, up to 4k messages per month, up to 1,000 pages, manual refresh, and 1 member.
Growth
$79 / month
Billed at $948 yearly; up to 2 chatbots, up to 10k messages per month, up to 10,000 pages, API access, rate limiting, monthly auto refresh, and up to 4 team members.
Scale
$259 / month
Billed at $3,108 yearly; up to 3 chatbots, up to 40k messages per month, up to 50,000 pages, API access, rate limiting, weekly auto refresh, daily auto scan, webhook support, and up to 10 team members.
Enterprise
Custom
Contact sales; up to 10,000 chatbots, customizable message volume, up to 500,000 pages, priority support, custom integrations, HIPAA eligibility, signed DPA on request, and a custom BAA.
What You Can Do With It
The main capabilities that shape how people use SiteGPT today.
Trains on website URLs, sitemaps, docs, PDFs, office files, and raw text, then keeps content current with manual or scheduled auto-sync.
Runs the same chatbot on a website embed or in connected channels such as Slack, Google Chat, Messenger, Crisp, Intercom, Zendesk, Freshdesk, Freshchat, and Zoho SalesIQ.
Lets you choose between GPT-4.1 mini and GPT-4.1, with separate usage tracking for each model type.
Adds lead capture, human handoff, chat history, Functions, and API access around the support workflow.
Best For
Who SiteGPT is most clearly built for.
Support teams that want a website-trained chatbot with lead capture and human escalation.
Businesses that need one bot across their website and the support channels they already use.
Teams that want a public API and explicit model usage controls.
Model Notes
Current model information surfaced publicly for SiteGPT.
Latest model
GPT-4.1
Model
GPT-4.1 mini
Company
Leadership and company context for SiteGPT.
Founders
Bhanu Teja Pachipulusu
Platforms
Where you can use SiteGPT today.
Web
Embeddable widget
API
Slack
Google Chat
Facebook Messenger
Crisp
Intercom
Zendesk
Integrations
Notable connected tools and ecosystem hooks for SiteGPT.
Slack
Google Chat
Facebook Messenger
Crisp
Intercom
Zendesk
Freshdesk
Freshchat
Zoho SalesIQ
Zapier
Webhooks
Privacy Notes
Publicly stated data-handling notes that matter when evaluating SiteGPT.
SiteGPT says conversations, training data, and customer interactions are never used to train or fine-tune AI models.
The security page says data is encrypted in transit and at rest, access-controlled, and exportable or deletable by the customer.
The trust center lists role-based access controls, privacy rights handling, GDPR compliance, HIPAA compliance, and SOC 2 Type II compliance.
Compliance
Public compliance or enterprise-governance signals we found for SiteGPT.
SOC 2 Type II
GDPR
HIPAA
Access
How to integrate or build around SiteGPT.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside SiteGPT.
AI agent builder for customer support, sales, and user engagement workflows.
AI chatbot builder for documentation, support, and internal knowledge workflows.
AI service layer for customer support, copilots, and automated resolutions inside Zendesk.
Intercom's AI agent for customer service across chat, email, and phone.
Product Snapshot
SiteGPT is a website-trained customer support chatbot platform. It is built for teams that want to answer questions, capture leads, and hand conversations off to humans across web embeds and connected support channels.
What You Can Do With It
- Train on website URLs, sitemaps, documents, PDFs, office files, and raw text, then refresh the bot manually or on a schedule.
- Deploy a chatbot on a website or through support channels such as Slack, Google Chat, Messenger, Crisp, Intercom, Zendesk, Freshdesk, Freshchat, and Zoho SalesIQ.
- Capture leads, route conversations to human agents, and review chat history and usage in the dashboard.
- Use the REST API to manage chatbots, messages, conversation history, and settings programmatically.
Why It Stands Out
It bundles content ingestion, multi-channel support, model choice between GPT-4.1 mini and GPT-4.1, and a public API around one support workflow.
Tradeoffs To Know
- Usage capacity depends on chatbot count, page count, team size, and message quotas, so planning gets more complex as traffic grows.
- Webhook support and more aggressive auto-refresh options are reserved for higher plans.
- Enterprise-only items like custom integrations, signed DPA, custom BAA, and HIPAA eligibility sit behind sales or higher-tier arrangements.
Sources
- sitegpt.ai/pricing
- sitegpt.ai
- sitegpt.ai/privacy
- sitegpt.ai/terms
- sitegpt.ai/blog/authors/bhanu
- sitegpt.ai/contact-us
- sitegpt.ai/docs/changelog/overview
- sitegpt.ai/docs/changelog/2023-march
- sitegpt.ai/features
- sitegpt.ai/docs/navigating-your-account/usage
- sitegpt.ai/docs/navigating-your-chatbot/settings
- sitegpt.ai/docs/introduction/what-is-sitegpt
- sitegpt.ai/docs/setup/setting-up-sitegpt
- sitegpt.ai/docs/navigating-your-chatbot/advanced
- sitegpt.ai/docs/integrations/overview
- sitegpt.ai/docs/api-reference/getting-started
- sitegpt.ai/docs/integrations/crisp
- sitegpt.ai/docs/integrations/intercom
- sitegpt.ai/docs/integrations/zendesk
- sitegpt.ai/security
- trust.sitegpt.ai