AI Tool
Agentforce pricing, features, company info, and alternatives
A factual product page for Salesforce's agentic AI platform.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Agentforce, last verified Apr 19, 2026.
Salesforce Foundations
$0
Flex Credits
$500 / per 100k credits
Conversations
$2 / conversation
Per-user licensing
$125 / user/month
Agentforce 1 Editions
$550 / user/month
Starts at this level according to Salesforce's pricing page.
What You Can Do With It
The main capabilities that shape how people use Agentforce today.
Build, deploy, and manage AI agents at scale across customer and employee workflows.
Consumption-based pricing supports Flex Credits, Conversations, and user licensing.
Agentforce agents can act across channels, workflows, and APIs.
Salesforce positions Agentforce as a full agent lifecycle platform with governance.
Best For
Who Agentforce is most clearly built for.
Salesforce customers building customer-service or internal agents.
Teams that want AI agents tied to CRM data and workflows.
Businesses that need flexible consumption or per-user licensing.
Platforms
Where you can use Agentforce today.
Web
Mobile
SMS
Slack
Integrations
Notable connected tools and ecosystem hooks for Agentforce.
Salesforce CRM
Slack
MuleSoft APIs
Flows
Apex
Alternatives
Other tools worth considering alongside Agentforce.
HubSpot's AI suite for CRM, marketing, sales, and service workflows.
Intercom's AI agent for customer service across chat, email, and phone.
Microsoft's low-code agent builder for internal and external Copilot workflows.
Product Snapshot
Agentforce is a salesforce’s agentic AI platform for building and deploying autonomous business agents. It is aimed at salesforce customers building customer-service or internal agents.
What You Can Do With It
- Build, deploy, and manage AI agents at scale across customer and employee workflows.
- Consumption-based pricing supports Flex Credits, Conversations, and user licensing.
- Agentforce agents can act across channels, workflows, and APIs.
- Salesforce positions Agentforce as a full agent lifecycle platform with governance.
Why It Stands Out
It is built for salesforce customers building customer-service or internal agents.
Tradeoffs To Know
- Agentforce pricing is metered, and unused Flex Credits do not roll over into the next term.
Changes to this tool page
- April 2026 Added a source-backed pricing note clarifying that Agentforce usage is metered and unused Flex Credits do not roll over.
- April 2026 Removed a generic pricing caveat that was not specific enough to this tool after a catalog review.
- April 2026 Removed a generic desktop-workflow tradeoff that was not specific enough to this tool after a catalog review.