AI Tool
Shortwave pricing, features, company info, and alternatives
A factual product page for Shortwave as an AI email app.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Shortwave, last verified Apr 15, 2026.
Free
$0 / month
Business
$24 / seat/month
Billed annually; the pricing page lists $24 per seat/month.
Premier
$36 / seat/month
Billed annually; the pricing page lists $36 per seat/month.
Max
$100 / seat/month
Billed annually; the pricing page lists $100 per seat/month.
Enterprise
Custom
Contact sales for larger organizations with advanced integration, compliance, security, or support requirements.
What You Can Do With It
The main capabilities that shape how people use Shortwave today.
AI Assistant can summarize threads, draft replies, search email history, analyze attachments, and schedule meetings.
Splits, bundles, delivery schedules, and AI-powered filters turn inbox triage into a prompt-driven workflow.
Shared threads, private team comments, assignees, and shared labels keep collaboration inside the inbox.
Paid plans add AI intelligence tiers, web browsing, memory, and app integrations for heavier workflows.
Best For
Who Shortwave is most clearly built for.
Gmail and Google Workspace users who want an AI-native mail client.
Teams that need shared threads, comments, and assignments in email.
People who want inbox triage, drafting, and scheduling in one app.
Company
Leadership and company context for Shortwave Communications, Inc..
CEO
Andrew Lee
Founders
Andrew Lee, Jonny Dimond
Investors
Union Square Ventures, Lightspeed Venture Partners, Flybridge, James Tamplin, Immad Akhund, Peter Reinhardt, Oliver Cameron
Headquarters
San Francisco, CA, USA
Platforms
Where you can use Shortwave today.
Web
iOS
Android
Mac
Windows
Integrations
Notable connected tools and ecosystem hooks for Shortwave.
Slack
Notion
Asana
HubSpot
Salesforce
Google Calendar
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Shortwave.
The privacy policy says Shortwave collects email contents, Gmail data, contacts, authentication tokens, device data, and usage data.
Shortwave says Google Data is used only to provide the service, is not used for ads, and is not ordinarily read by humans.
The policy says Shortwave does not sell personal data and may transfer data to its US facilities and servers.
The privacy policy says its systems and policies were assessed by a Google-designated third-party security auditor.
Compliance
Public compliance or enterprise-governance signals we found for Shortwave.
CASA Tier 2
Alternatives
Other tools worth considering alongside Shortwave.
AI productivity suite for email, writing, docs, and proactive assistant features.
AI email and calendar app with shared inboxes, smart triage, and meeting notes.
AI embedded across Microsoft 365, Windows, and enterprise workflows.
Product Snapshot
Shortwave is an AI email app for Gmail and Google Workspace with search, drafting, scheduling, and team collaboration. It is aimed at people and teams who want an inbox-first workflow instead of a separate chatbot.
What You Can Do With It
- Use AI Assistant to summarize threads, draft replies, search email history, analyze attachments, and schedule meetings.
- Organize mail with splits, bundles, delivery schedules, block and unsubscribe, and AI-powered filters.
- Share live threads, leave private team comments, assign emails, and build shared labels.
- Use built-in AI intelligence levels, web browsing, memory, and integrations for more advanced workflows.
Why It Stands Out
It combines AI email triage, collaboration, and scheduling inside the inbox rather than treating email as a bolt-on feature.
Tradeoffs To Know
- The product is centered on Gmail and Google Workspace, so it is not a universal mail client.
- The paid tiers are per seat and the higher AI limits live on the more expensive plans.
- The experience is broad enough that users who only need a simple mail reader may find it heavier than necessary.
- Team-oriented features and advanced AI usage are part of the value proposition, so it is not just a lightweight client.
Sources
- shortwave.com/pricing
- shortwave.com
- apps.apple.com/us/app/shortwave-ai-email/id1559784681
- shortwave.com/policies/privacy-policy
- theorg.com/org/shortwave/org-chart/andrew-lee-1
- theorg.com/org/shortwave
- wellfound.com/company/shortwave-com
- wellfound.com/company/shortwave-com
- shortwave.com/blog/introducing-shortwave
- shortwave.com/blog/team-ai-email-automations
- shortwave.com/blog/introducing-ghostwriter-ai-writing-that-learns-from-you
- app.shortwave.com
- shortwave.com/docs/how-tos/default-mail
- shortwave.com/docs/how-tos/multi-account
- play.google.com/store/apps/details