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Dovetail pricing, features, company info, and alternatives

A factual product page for Dovetail as a customer intelligence platform for feedback analysis and reporting.

Last updated April 2026 ยท Pricing and features verified against official documentation

Categories Research & Knowledge
Starting price Free
Company Dovetail
Launched 2017
Verified Apr 26, 2026

Pricing

Current public pricing tiers on file for Dovetail, last verified Apr 26, 2026.

Free

$0 / month

No card required; includes one channel, one project, chat, and summarize for a single project.

Enterprise

Custom

Custom pricing available for organizations scaling and standardizing across teams.

What You Can Do With It

The main capabilities that shape how people use Dovetail today.

Centralizes calls, surveys, interviews, tickets, and reviews into projects and channels.

Uses AI Chat, AI Docs, AI Agents, AI Channels, and AI Dashboards to summarize, classify, and act on customer signals.

Connects tools such as calendar systems, Google Drive, OneDrive, Zoom, Zapier, Salesforce, Slack, Teams, Gong, and Linear.

Supports API access plus workspace controls such as SSO, redaction, audit logs, and regional data storage on higher tiers.

Best For

Who Dovetail is most clearly built for.

Product, research, design, customer-success, sales, and marketing teams that need a shared customer-intelligence workspace.

Teams that want AI-assisted synthesis and reporting anchored to source data.

Enterprise buyers that need permissions, redaction, SSO, audit logs, and regional data storage controls.

Company

Leadership and company context for Dovetail.

Founders

Benjamin Humphrey, Bradley Ayers

Platforms

Where you can use Dovetail today.

Web

API

Integrations

Notable connected tools and ecosystem hooks for Dovetail.

Google Drive

OneDrive

Zoom

Zapier

Salesforce CRM

HubSpot CRM

Slack

Microsoft Teams

Gong

Linear

Privacy Notes

Publicly stated data-handling notes that matter when evaluating Dovetail.

Dovetail says users can authenticate via Google, Microsoft, or password on all plans, and enterprise workspaces can configure SSO with Auth0, Azure Active Directory, Okta, Google, or another OpenID Connect provider.

Dovetail says workspace data can be stored in the United States, Europe, or Australia, while billing, contact, access, and support-related data continue to be stored in the United States.

Dovetail says its AI features use tailored AI infrastructure on AWS and points readers to its Privacy Policy, Data Processing Agreement, and Trust Center for handling details.

Compliance

Public compliance or enterprise-governance signals we found for Dovetail.

SOC 2 Type II

ISO 27001

HIPAA

GDPR

Access

How to integrate or build around Dovetail.

Public API

Yes

Docs

Available

Alternatives

Other tools worth considering alongside Dovetail.

Glean

Enterprise work AI platform for search, agents, and knowledge-grounded workflows.

Notion AI

Workspace AI for docs, search, meeting notes, and agent-driven internal workflows.

NotebookLM

Google's source-grounded notebook and research assistant for documents, links, and notes.

Product Snapshot

Dovetail is an AI-native customer intelligence platform for centralizing customer feedback, analyzing qualitative data, and sharing findings across teams.

What You Can Do With It

Why It Stands Out

It combines customer-feedback analysis, reporting, and enterprise governance in one workspace.

Tradeoffs To Know

Sources
  1. dovetail.com/pricing
  2. dovetail.com/blog/series-a
  3. dovetail.com/blog/dovetail-awarded-startup-grant
  4. dovetail.com/careers/account-executive-enterprise
  5. dovetail.com
  6. docs.dovetail.com/help//what-is-dovetail
  7. docs.dovetail.com/help/security-information
  8. dovetail.com/blog/dovetail-launches-customer-intelligence-platform
  9. docs.dovetail.com/integrations/dovetail-api