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CustomGPT.ai pricing, features, company info, and alternatives
A factual product page for CustomGPT.ai covering no-code RAG agents, trust controls, and plan tiers.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for CustomGPT.ai, last verified Apr 25, 2026.
Standard (Monthly)
$99 / month
Includes a 7-day free trial.
Standard (Annual)
$89 / month
Billed annually; saves $120 per year.
Premium (Monthly)
$499 / month
Includes a 7-day free trial.
Premium (Annual)
$449 / month
Billed annually; saves $600 per year.
Enterprise
Custom
Sales-led plan with custom limits, custom SSO, DPA, and dedicated support.
What You Can Do With It
The main capabilities that shape how people use CustomGPT.ai today.
Builds source-grounded AI agents from websites, docs, files, and business systems, with citations in every response.
Supports no-code deployment as website embeds, live chat, website copilot, private agents, and intranet deployments.
Ingests 1400+ file formats and auto-syncs sources like Google Drive, SharePoint, Notion, Confluence, Zendesk, and websites.
Exposes a REST API, Python SDK, OpenAI compatibility, and hosted MCP support for Claude, Cursor, ChatGPT, Windsurf, and Trae.
Best For
Who CustomGPT.ai is most clearly built for.
Customer support teams that want source-grounded chatbots and ticket deflection.
Internal knowledge and search workflows that need citations and private deployment options.
Enterprises that need API access, SSO and DPA controls, and model choice across GPT, Claude, and Gemini families.
Model Notes
Current model information surfaced publicly for CustomGPT.ai.
Latest model
GPT-5.4
Model
GPT-5.2 Smart
Model
GPT-5.1 Optimal
Model
GPT-4.1
Model
GPT-4o mini
Model
Claude 4.6 Sonnet
Model
Gemini 3 Pro
Company
Leadership and company context for CustomGPT.ai.
CEO
Alden Do Rosario
Founders
Alden Do Rosario
Headquarters
Needham, Massachusetts, United States
Platforms
Where you can use CustomGPT.ai today.
Web
API
Embeddable widget
Live chat widget
Slack
WordPress
Integrations
Notable connected tools and ecosystem hooks for CustomGPT.ai.
Google Drive
SharePoint
OneDrive
Notion
Confluence
HubSpot
Salesforce
Slack
Microsoft Teams
Zapier
Make.com
Pipedream
MCP
Privacy Notes
Publicly stated data-handling notes that matter when evaluating CustomGPT.ai.
Customer data is not used for model training.
Files are never stored unless you choose to surface them in responses, and chatbots are private by default.
CustomGPT says data and logs are untraceable back to an individual user.
Compliance
Public compliance or enterprise-governance signals we found for CustomGPT.ai.
SOC 2 Type II
GDPR
Access
How to integrate or build around CustomGPT.ai.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside CustomGPT.ai.
AI agent builder for customer support, sales, and user engagement workflows.
AI chatbot builder for documentation, support, and internal knowledge workflows.
Open-source platform for building AI apps, agents, and RAG workflows.
Microsoft's low-code agent builder for internal and external Copilot workflows.
Product Snapshot
CustomGPT.ai is a no-code platform for building source-grounded AI agents from business content. It is aimed at teams that need accurate answers, citations, and multiple deployment surfaces.
What You Can Do With It
- Train agents on websites, documents, knowledge bases, files, audio, and video.
- Deploy agents as website embeds, live chat, website copilot experiences, Slack deployments, or private and intranet agents.
- Use auto-sync, OCR, lead capture, document analyst, sentiment analysis, and web search actions.
- Choose among plan-dependent model capabilities that include GPT-4.1, GPT-4o mini, GPT-5.1, GPT-5.2, GPT-5.4, Claude 4.6, and Gemini 3 models.
Why It Stands Out
It combines no-code ingestion, cited answers, deployment controls, and enterprise security in one product. The docs also surface API, SDK, and MCP support, which makes it usable in both no-code and developer-led workflows.
Tradeoffs To Know
- Public pricing starts at $99 per month on Standard, and Enterprise is sales-led.
- The docs say the platform is optimized for text retrieval rather than computational tasks.
- CustomGPT says data is stored in the US rather than in an EU-resident environment.
- No official iOS or Android app-store listings were verified during this pass.
Sources
- customgpt.ai/pricing
- customgpt.ai/about-us
- comparisons.customgpt.ai/customgpt/details
- docs.customgpt.ai/docs/available-ai-models-and-capabilities
- docs.customgpt.ai/docs/overview
- customgpt.ai/security
- docs.customgpt.ai/reference/quickstart-guide
- docs.customgpt.ai/reference/get_api-v1-user
- docs.customgpt.ai/docs/welcome