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Amazon Q Business pricing, features, company info, and alternatives
A factual product page for Amazon Q Business as AWS's enterprise assistant for internal knowledge and workflows.
Last updated April 2026 · Pricing and features verified against official documentation
Pricing
Current public pricing tiers on file for Amazon Q Business, last verified Apr 14, 2026.
Lite
$3 / user/month
Pro
$20 / user/month
Consumption
$200 / bundle
30,000 units per bundle for anonymous embedded use cases.
What You Can Do With It
The main capabilities that shape how people use Amazon Q Business today.
Permissions-aware answers from enterprise data sources with citations.
More than 40 connectors for common enterprise systems and content repositories.
Q Apps and plugins let users create lightweight apps and take actions without leaving the assistant.
Browser extension and Microsoft 365 integrations bring Q into daily workflows.
Best For
Who Amazon Q Business is most clearly built for.
Organizations that need secure internal Q&A over enterprise knowledge with citations.
IT, HR, and operations teams handling recurring employee requests and actions.
AWS-centric teams that want centralized identity, permissions, and admin controls.
Platforms
Where you can use Amazon Q Business today.
Web
Browser extension
Slack
Microsoft Outlook
Microsoft Word
Microsoft Teams
Integrations
Notable connected tools and ecosystem hooks for Amazon Q Business.
Amazon S3
Microsoft SharePoint
Salesforce
Jira
ServiceNow
Amazon QuickSight
Privacy Notes
Publicly stated data-handling notes that matter when evaluating Amazon Q Business.
AWS says Amazon Q Business does not use customer data for service improvement or to improve underlying LLMs.
Browser extension conversations are deleted after 30 days of inactivity.
The browser extension does not index conversation data into the company Q Business instance.
Compliance
Public compliance or enterprise-governance signals we found for Amazon Q Business.
HIPAA
SOC 1
SOC 2
SOC 3
PCI
ISO 42001
Access
How to integrate or build around Amazon Q Business.
Public API
Yes
Docs
Available
Alternatives
Other tools worth considering alongside Amazon Q Business.
Enterprise work AI platform for search, agents, and knowledge-grounded workflows.
AI embedded across Microsoft 365, Windows, and enterprise workflows.
Universal search and AI workspace for finding, summarizing, and organizing work across apps.
Product Snapshot
Amazon Q Business is AWS’s permissions-aware enterprise assistant for company knowledge, workflows, and browser-native help. It is aimed at organizations that want one assistant across internal search, task execution, and Microsoft 365 surfaces.
What You Can Do With It
- Ask questions over enterprise data and get responses with citations.
- Create Q Apps and run lightweight task workflows from the web experience.
- Use the browser extension to summarize pages and ask questions in context.
- Work inside Slack, Microsoft Outlook, Word, and Teams with add-ins and integrations.
Why It Stands Out
It combines permissions-aware retrieval, task actions, and in-workflow integrations in one AWS-managed assistant.
Tradeoffs To Know
- Pricing includes both user subscriptions and index capacity, so costs can rise as data volume grows.
- The product depends on connector and identity setup before it becomes useful in practice.
- Browser and Microsoft 365 integrations help adoption, but they still need admin configuration.
Sources
- aws.amazon.com/q/business/pricing
- aws.amazon.com/q/business
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/what-is.html
- aws.amazon.com/about-aws/whats-new/2024/04/general-availability-amazon-q-business-apps-preview
- aws.amazon.com/q/business/features
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/browser-extensions.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/purpose-built-qapps-web-experience.html
- aws.amazon.com/about-aws/whats-new/2024/12/amazon-q-business-50-actions-business-applications-platforms
- aws.amazon.com/about-aws/whats-new/2025/02/microsoft-365-word-outlook-amazon-q-business
- aws.amazon.com/about-aws/whats-new/2025/03/upgrades-amazon-q-business-slack-teams-integrations
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/service-improvement.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/using-browser-extension.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/data-protection.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/data-encryption.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/compliance-validation.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/security.html
- docs.aws.amazon.com/amazonq/latest/qbusiness-ug/api-ref.html